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Built for technicians in the field
Incoming Call

Customer calls while your team is busy

AI Receptionist Answers

Answers using your configured call flow

Lead Captured

Name • Phone • Address • Service Need • Urgency

AI receptionist + lead capture for home-service businesses

Stop Losing Customers
When You Can’t Answer
the Phone

RevenueViking configures AI receptionists for HVAC, plumbing, roofing and other service businesses to answer calls, collect customer details, understand the service request and flag urgent situations when your team is unavailable.

Book a Free Demo →See How It Works
✓
Business-specific call script
✓
Customer details captured
✓
Urgent requests identified
✓
Optional integrations scoped separately
On-site
Your hands are busy. Calls arrive while you are diagnosing equipment, on a roof, driving, or already helping a customer.
After hours
Service needs do not follow office hours. A clear intake path can preserve the request for follow-up.
Call spikes
Peak seasons create overflow. Consistent questions help your team prioritize what came in.
The Problem

What Happens When the Phone Rings and Everyone Is Busy?

For a local service business, the phone often rings at exactly the wrong time. Voicemail can work, but it may leave your team without the details needed to understand the job or decide how urgent it is.

RevenueViking gives callers a guided conversation instead: who they are, where service is needed, what happened, how to reach them, and whether approved emergency indicators are present.

See the Call Flow →
What Your Team Gets

A Clear Service Request—Not Just a Voicemail

This illustrative record shows the kind of structured information the base call-capture workflow is designed to produce. Your fields, urgency rules and delivery method are agreed during setup.

See this happen in a live demo →
Illustrative captured lead
NameDana Reyes
CallbackCaptured from caller
Address1420 Oakwood Lane
RequestAC stopped cooling
UrgencyHigh priority flagged
The Solution

A Receptionist Flow Built Around Your Business

We configure the greeting, questions, service-area language, FAQs and urgency rules around how your business actually handles calls. The AI can collect structured information without inventing pricing, dispatch promises or technical advice.

✓
Your business greeting and approved call script
✓
Name, phone and service address captured consistently
✓
Problem and urgency collected using your rules
✓
Calendar, CRM or SMS considered only after separate scope and testing
📋 New Service Request
James K. — No cooling
Manchester, CT
High priority flagged
Incoming Call
Home-service intake
Thanks for calling Smith's HVAC. How can I help?
Our AC stopped cooling this afternoon.
I can capture the details for the service team. Is anyone in immediate danger, or do you smell burning or see electrical damage?
No, it just stopped cooling.
Thanks. May I get your name, service address and best callback number?
✅ Lead details captured · Priority recorded
What You Get

The Core Service We Can Stand Behind

We start with the call-capture workflow. Extra automation is added only when the requirements and costs are clear.

🎙️
AI Call Intake
A configured voice agent answers according to your approved greeting and call rules when calls are routed to it.
📋
Structured Lead Capture
Collect name, callback number, address, requested service and other fields your team needs.
🚨
Urgency Rules
Define the words and situations that should be treated as higher priority and what approved language the AI should use.
💬
FAQ Handling
Give the agent approved answers for service areas, hours and common questions without letting it invent information.
🧪
Testing Before Launch
We test normal calls, interruptions, incomplete information and urgent scenarios before using the workflow with customers.
🔌
Optional Integrations
Calendar, CRM, SMS or other workflows are quoted separately after feasibility, provider costs and business rules are reviewed.
How It Works

Three Steps. A Clear Intake Process.

1
We Learn Your Call Flow
We document your services, hours, service area, FAQs, questions, escalation language and what the AI must not promise.
2
We Configure & Test
The receptionist is configured around your business and tested with realistic home-service call scenarios.
3
Your Team Receives Better Intake
Calls routed to the AI can produce structured lead details for follow-up. The delivery method is agreed during setup.
Industries

Built Around Home-Service Calls

Different trades need different intake questions. These pages show how the workflow can be adapted without pretending every company operates the same way.

🌡️
HVAC
Capture repair symptoms, service address, callback details and approved urgency indicators during busy seasons.
View HVAC use case →
🔧
Plumbing
Capture leak details, location, contact information and urgency without giving unsafe repair advice.
View plumbing use case →
🏠
Roofing
Organize storm and estimate enquiries with property address, damage type and active-leak details.
View roofing use case →
⚡
Electrical
Capture symptoms and urgency while keeping technical diagnosis and safety decisions with qualified people.
View electrical use case →
🚪
Garage Door
Capture stuck-door, spring, opener and estimate enquiries with contact and service-location details.
View garage-door use case →
🐜
Pest Control
Collect pest type, location, property details and preferred callback information consistently.
View pest-control use case →
Explore All Industry Playbooks →
Use Your Own Numbers

What Could Missed Calls
Represent for Your Business?

This calculator estimates potential work represented by missed calls. It does not promise that RevenueViking will recover that revenue.

Use conservative values from your own call records when possible. Actual results vary.
Estimated revenue represented by missed opportunities
$2,000
Based on your inputs
Estimated missed customer opportunities
5
Missed calls × the conversion rate you entered
Discuss Your Call Flow →
Illustrative Demo

See How the AI Can
Capture a Service Request

Press play to follow an example transcript. Your real agent is configured and tested around your own business rules.

🌡️
HVAC — No Cooling
Illustrative after-hours intake
Thanks for calling Premier Heating & Air. How can I help?
Our AC stopped cooling this afternoon.
I can capture the details for the service team. Is anyone in immediate danger, or do you smell burning or see electrical damage?
No, it just stopped cooling.
Thanks. May I get your name, service address and best callback number?
Dana Reyes, 1420 Oakwood Lane. This number is best.
Thank you. I have the service request and callback details captured for the team to review.
✅ Service request captured · High priority flagged
🔧
Plumbing — Active Leak
Illustrative overflow intake
Thank you for calling Reliable Plumbing. What is happening?
My water heater is leaking onto the floor.
I can capture this as an urgent service request. Is water actively spreading, and is anyone in immediate danger?
It is leaking slowly. Nobody is in danger.
Thanks. What is the service address, your name and the best callback number?
✅ Contact + address + problem + urgency captured
Founding Client Offer

Simple Enough to Understand
Before You Buy

$500 one-time setup + $297/month, plus agreed usage/infrastructure costs. No “unlimited AI” promise. Custom integrations are quoted separately.

See What’s Included →
Questions

Straight Answers Before You Book

Does the base package book appointments automatically?
+
No. The base offer focuses on receptionist setup and structured lead capture. Calendar booking can be scoped separately after your scheduling rules and software are reviewed and tested.
Does it include CRM or SMS integration?
+
Not by default. Those integrations can be valuable, but provider costs, consent requirements, field mapping and error handling need to be understood first.
Can it identify urgent requests?
+
Yes, the receptionist can be configured around the emergency indicators and escalation language your business approves. It does not replace emergency services or a qualified technician’s judgment.
How does my team receive the captured lead?
+
The base workflow produces structured lead information for follow-up. During setup, we agree on the practical delivery method your team will use. CRM, calendar or SMS automation is only included when separately scoped and tested.
How long does setup take?
+
It depends on phone routing, your call script, FAQs, urgency rules and testing. We give you a realistic timeline after reviewing the workflow rather than promising the same launch date to every business.
Read All FAQs
Start With the Call You Already Receive

Want to Hear a Version
Built Around Your Business?

Tell us your trade and the kind of calls you receive. We’ll show a short relevant demo before asking you to buy anything.

Book Free Demo →Contact Us